FAQ

How long will it take for my order to arrive?

UK orders should arrive within a week of dispatch and International within a couple weeks. For more detailed shipping info and timeframes please check out my Delivery Info page!

Do I have to pay international customs fees?  

Potentially yes. It is the responsibility of the customer to cover the cost of any additional customs charges that may occur for overseas orders. I am unable to control or predict what these fees might be, as this depends on the country they’re being shipped to.

Where do you ship? 

I currently ship worldwide!

Do you allow returns/refunds?

Yes, under most circumstances I allow returns. Please see full detailed Refund Policy page for more information.

Can I recycle your packaging? 

Yes! Almost all of my packaging is recyclable! I use mostly cardboard, paper or glassine bags to package a lot of my items. I aim to be as sustainable and eco friendly as I can with my products and packaging. Please refer to my Packaging and Sustainability page for a detailed overview of all of my packaging and what can and cannot be recycled!